Effective Date: 30-08-2024

Welcome to Jutelover! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

Introduction

Agreement: These Terms and Conditions constitute a legally binding agreement between you (“the customer”) and Jutelover (“we,” “us,” or “our”) regarding your use of our website and services.

Changes: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms and Conditions.

Products and Services

Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, colors, or other content available on our website are error-free, complete, or current. If a product offered by Jutelover is not as described, your sole remedy is to return it in unused condition.

Availability: All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

Orders and Payment

Order Acceptance: By placing an order, you agree to purchase the products listed under these Terms and Conditions. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud detection department.

Payment: Payment for all products must be made by credit card, debit card, Bank Transfer,Wire Transfer,MFS or other payment methods as specified on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

Order Confirmation: After placing an order, you will receive an email confirming receipt of your order. This email confirmation does not constitute acceptance of your order. A contract is formed only when we dispatch the product(s) to you.

Shipping and Delivery

Shipping: We offer shipping to various locations as specified on our website. Shipping times and costs vary based on the destination and shipping method chosen. Please refer to our Shipping Policy for detailed information.

Delivery: We aim to deliver your order within the estimated time frame, but we do not guarantee delivery dates. We are not liable for any delays in delivery caused by events beyond our control.

Returns and Refunds

Return Policy: Please refer to our Return Policy for information on returning products and obtaining refunds. The Return Policy forms a part of these Terms and Conditions.

Refunds: Refunds will be processed according to the method of payment used at the time of purchase. Please note that shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund unless otherwise specified.

Intellectual Property

Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Jutelover or its content suppliers and is protected by international copyright and trademark laws.

Use of Content: You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, or otherwise exploit any content on our website without our express written permission.

User Conduct

Prohibited Activities: You agree not to engage in any activity that could harm or interfere with the operation of our website, including but not limited to transmitting viruses, spamming, or hacking. You also agree not to use our website for any unlawful purpose or in any way that violates these Terms and Conditions.

Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

Privacy

Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

Limitation of Liability

No Warranties: Our website and all products and services provided through it are offered “as is” without any warranties, express or implied. Jutelover disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation: To the fullest extent permitted by law, Jutelover will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services.

Governing Law

Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of constitution of Bangladesh, and the arbitration shall take place in Narail,Bangladesh.

Termination

Termination by Us: We reserve the right to terminate or suspend your access to our website and services, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our website or us, or for any other reason at our sole discretion.

Termination by You: You may terminate these Terms and Conditions by discontinuing your use of our website and services at any time.

Miscellaneous

Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement: These Terms and Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Jutelover regarding your use of our website and services.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

    Thank you for choosing Jutelover.
    We appreciate your business and are committed to providing you with high-quality jute products and excellent customer service.